Built to pass the security review first

Ascenix reads your existing records and never writes to your chart. Resident information stays off public models.

HIPAA · PHIPA · PIPEDA Data stored locally Official PointClickCare Marketplace partner

What the model sees

  • No PHI goes to a public model, including ChatGPT, Gemini or Copilot.
  • Resident identifiers are stripped before analysis.
  • Data is stored locally, in Toronto for Canadian clients.

How records are analysed

  • Analysis uses only the information already in your EHR, including documented residents and incidents.
  • Nothing is invented. Every resident and incident in Ascenix is one your team documented.
  • A note it cannot read with confidence is flagged as unclear, not guessed at.
  • Glenn AI's suggestions can be limited to the best-practice interventions your home approves.
  • Compliant with HIPAA, PHIPA and PIPEDA.

Read-only on your chart

  • Chart access is read-only. Ascenix never writes to your chart.
  • Your team can export reports for upload or copy an AI-drafted note into the EHR.
  • Glenn AI never writes to the chart. It drafts the note, and a person puts it in.

What it plugs into

PointClickCare

Pulls from Risk Management and Progress Notes in real time, as a vetted, official partner on the PointClickCare Marketplace.

Yardi

Connected on the same basis.

MatrixCare

Fully supported, on the same basis.

Any other EHR or EMR

Connects by API. Contact us to discuss the connection for your system.

Read-only, always. Ascenix reads your chart and never writes to it.

Access

Who sees what

  • Unlimited user accounts. Each team member can have their own login under the home's flat fee.
  • Surveyors and compliance visitors can be given restricted login access, or just a clean PDF, so you control exactly what they review.
  • Direct phone support. Contact our team on their cell numbers.
Setup

Handled on our side

  • Ascenix handles setup. We connect to your EHR, configure your policy thresholds, build custom columns and match your paper packet before you start. Your IT team has nothing to install or run.
  • No setup fees and no customisation fees.
  • Changes stay free afterwards. Custom columns, graphs, quarters, year-over-year trends and measures like falls per 100 resident-days are added on request, before you start and any time after.

Security questions

Can Ascenix write an AI-drafted progress note back into our EHR?

No. Your team copies AI-drafted progress notes into the EHR. You can also export a PDF report and upload it. Your team handles the step from analysis to the chart.

Where is our data actually sitting?

Stored securely and locally, in Toronto for Canadian clients, and compliant with HIPAA, PHIPA and PIPEDA. Resident information is anonymised before analysis, so no PHI reaches a public model.

Can it read the scanned PDFs in our Miscellaneous tab?

Not currently. Ascenix cannot extract data from scanned PDFs in the Miscellaneous tab. Paper DOS records can stay on paper or move to our digital tracker.

We still run paper packets. Does that rule us out?

No. You can use a custom digital form built to match the packet your team already completes. It opens from the Add Incident button.

Can we give a surveyor or compliance visitor access?

Yes, either restricted login access or a clean PDF, so you control exactly what they review.

Is there a limit on logins or user accounts?

No. Each team member can have their own login under the home's flat fee.

Bring your security lead to the demo

We will walk through data handling, access and integrations with your team.